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Frequently Asked Questions
Still not sure why Detaila is the brand that you want, to keep your car looking great?
Do You provide Mobile services?
Yes. Our fully fitted detailing vehicle delivers world class detailing services to your door, while you go on with your day.
Are you able to service Places with no access to power or water?
With our unique onboard water and power system, we can detial vehichle is driveways, apartment buildings and commercial spaces without the need for a water or power outlet.
Do you service the whole of melbourne
We are currently servicing a total of 25 suburbs across the East Melbourne. To view the full list of suburbs, click here.
Do you charge call out fees?
We charge a standard $30 call out fee for our basic packages. Plus and Pro Packages get a 100% free call out service!
What happens if i need to cancel my booking?
If something comes up, please contact us via email to cancel or rescedule your booking with 24 hours of your appointment.
What security precautions do you have in place to protect me & my vehicle?
As highly trained proffesional detailers, we take all necessary precautions to protect your vehichle at all costs. We are are also police checked with full public liability insurance for up to $5,000,000.
what happens if i'm not satisfied with the
service i receive?
At Detaila, we aim to to leave you smitten with the outcome of your service. If your are not 100% satisfied, we ask that you contact us immidiately so that we may rectify the situation. If we cannot rectify the situation, we give all clients a 100% money-back gaurantee.